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Use Concentric nationwide Dial-Up Internet Access at speeds up to 56 Kbps. Our flexible plans, features, and pricing give you everthing you need to get started on the Internet.

Dial-Up Internet Access: Frequently Asked Questions


What comes with Concentric® Dial-Up Internet Service?

Concentric Dial-Up Internet provides dial access to the Internet plus a variety of features like email accounts, personal Web space and tools to create your own Web pages.


What plans are available with Concentric Dial-Up Internet service?



Does Concentric offer 56 Kbps dial-up access?

Yes.


Does Concentric Dial-Up offer free Web site hosting?

Yes. All Concentric service plans include free Web site hosting for space to build your own Web site and file storage.


Does Concentric Dial-Up Internet serve my area?

Concentric Dial-Up Internet has more than 1,100 local numbers available for you to access our services. Use our Access Number Look-up Tool to determine if we have a local number available for your use. Since you are responsible for all telephone charges associated with connecting to Concentric Dial-up Internet, be sure to check with your phone carrier to see if the number you've selected for access is considered a local non-toll call.


Does Concentric have toll-free ("800") service in the U.S.?

Yes. Check the Access Number Look-up Tool to find our toll-free service numbers. Note that additional charges will apply with use of this service.


Can I access Concentric Dial-Up Internet from outside the U.S.?
Yes. You can access your Concentric Dial-up Internet account from more than 150 countries throughout the world by using our Global Access Finder dialer. Note that additional charge will apply with use of this service.


How do I subscribe for a Concentric Dial-Up Internet account?

You can order online.


Do I need additional software to get started?

You can use Concentric Dial-up Internet Service with the standard Web browser you have now. However, we also have a free starter kit that has everything you need to get online; we'll send you a copy, at your request, once you subscribe to Concentric Dial-up Internet Service.


If I have a question about setting up the software or using the service, is there someone I can contact?

Yes. You have access to our 24x7 Customer Care support via a toll-free call to 1.800.745.2747 or contact Concentric Care online.



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